American Garage Floor Return Policy

Damaged or defective items will be promptly replaced at no cost to the customer.  All discrepancies are to be reported to American Garage Floor within 48 hours of the receipt of the product.  American Garage Floor will make every reasonable effort to ensure the satisfaction of its' customers are met. 

American Garage Floor Cancellation Policy

American Garage Floor reserves the right to charge a $50 Order Processing Fee if an order is canceled after 24 hrs of the time the order was placed. If the product has already been shipped, the customer will be charged all shipping fees incurred for the delivery and return of the product, as well as the $50 Order Processing Fee.

American Garage Floor Shipping Policy

ALL PRODUCTS SOLD BY AMERICAN GARAGE FLOOR ARE SHIPPED TO THE CUSTOMER FREE OF CHARGE.
IN THE EVENT OF A REFUSAL RESULTING FROM CANCELLATION OF AN ORDER WITHOUT APPROVAL FROM AMERICAN GARAGE FLOOR, THE CUSTOMER WILL BE RESPONSIBLE FOR ALL ACTUAL SHIPPING CHARGES.

PRODUCTS SOLD BY AMERICAN GARAGE FLOOR ARE DROP SHIPPED BY THE INDIVIDUAL MANUFACTURER. SHIPPING COMPANIES INCLUDE, BUT ARE NOT LIMITED TO AIRBORNE EXPRESS, UNITED PARCEL SERVICE, FEDERAL EXPRESS GROUND, DHL, AND VARIOUS COMMON CARRIERS.

MOST ORDERS ARE DELIVERED WITHIN TWO-THREE WEEKS OF THE DATE OF THE ORDER BEING SUBMITTED. HOWEVER, SOME ORDERS MAY TAKE LONGER DUE TO VARIOUS CIRCUMSTANCES. TRACKING NUMBERS ARE TYPICALLY AVAILABLE WITHIN 7 BUSINESS DAYS OF THE ORDER BEING SUBMITTED.

IN SOME INSTANCES A COMMON CARRIER IS USED TO DELIVER PRODUCTS. IN THIS CASE IT MAYBE NECESSARY FOR THE RECIPIENT TO BE PRESENT TO ASSIST IN THE UNLOADING OF THE PRODUCT.

PARKING PADS ARE COMMONLY SHIPPED IN A ROLL; HOWEVER SOME LARGER AND CUSTOM SIZES MAY BE FOLDED FOR TRANSPORTATION PURPOSES.

OUR FREE SHIPPING POLICY ONLY APPLIES TO THE 48 CONTIGUOUS STATES.  IF YOU HAVE QUESTIONS ON SHIPPING TO ANY OTHER AREAS, PLEASE
CALL US AT 1-800-401-4537.